At Flagship, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes the types of personal data we collect and process, the purposes for which we use your personal data, and how we protect it.
Data Collection and Processing
We collect and process the following personal data: (a) Device information (b) Your contact information (c) Device ID (d) Usage Details (e) Log-in details from external parties (f) Other personal information you share with us (g) Transactions and financial data (h) Information on your trading knowledge and experience
The categories specified under (a) to (f) are always collected when using one of our apps. Categories (g) and (h) are collected when opening an investment account with Flagship.
Data Sharing
We potentially share your email address and device ID with the following social media platforms:
- Facebook, Inc. (i.e., Facebook, Instagram, WhatsApp, and Facebook Messenger)
- Twitter, Inc. (i.e., Twitter)
- Alphabet, Inc. (i.e., Google and YouTube)
Data Purposes
We use your personal data for the following purposes:
- To provide and improve our services
- To communicate with you
- To fulfil our legal obligations
Data Protection
We take appropriate measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction.
Hotjar and Google Analytics
We use Hotjar and Google Analytics to collect information about your usage of our apps. This information is used to improve our services and enhance your experience. For more information about Hotjar's privacy policy, please visit https://www.hotjar.com/privacy. For more information about Google Analytics, please visit https://policies.google.com/privacy.
Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access your personal data
- Right to rectify your personal data
- Right to erase your personal data
- Right to restrict the processing of your personal data
- Right to data portability
- Right to object to the processing of your personal data
- Right not to be subject to automated decision-making
If you wish to exercise any of these rights, please contact us at [email protected].
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at [email protected].
Updates to Our Privacy Policy
We may update our privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website.